AGB

Terms & Conditions

Welcome to Morsan Nutraveda. By accessing or using our website and purchasing our products, you agree to these Terms & Conditions.

1. About Our Products

Morsan Nutraveda offers herbal and Ayurvedic products, including single-herb capsules.

Our products are intended for use according to the product label and applicable instructions. Product information provided on our website is for general product information and does not replace advice from a qualified healthcare professional.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, quantities, and other information displayed on our website are accurate.

Product packaging, appearance, or labeling may occasionally differ from website images.

3. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to refuse or cancel an order where there is a legitimate reason, including suspected fraudulent activity, incorrect pricing or product information, or inability to fulfil the order.

An order confirmation will be provided after your order has been successfully received.

4. Pricing and Payment

All applicable prices, taxes, shipping charges, and other costs will be displayed during the checkout process where applicable.

Payment must be successfully completed before an order can be processed and shipped.

5. Shipping

Orders are shipped from India to the delivery address provided by the customer.

Estimated delivery times may vary depending on destination, customs clearance, courier services, and other circumstances outside our control.

Once an order has been shipped, available tracking information will be provided to the customer.

6. Cancellation

Orders may be cancelled only before they are shipped, subject to our applicable cancellation policy.

Orders cannot be cancelled once they have been shipped.

Nothing in these Terms limits any mandatory cancellation or withdrawal rights that may apply to consumers under applicable law.

7. Returns and Refunds

Our products are generally non-returnable after delivery, subject to applicable law.

If you receive an incorrect, damaged, or defective product, please contact us promptly with your order details and supporting photographs/videos.

Any approved refund will be processed according to our Returns & Refunds Policy and applicable law.

8. Customer Responsibilities

Customers are responsible for:

  • Providing accurate shipping and contact information

  • Reviewing product information before purchase

  • Following the instructions provided on the product packaging

  • Ensuring that the products purchased are suitable for their individual circumstances

9. Intellectual Property

All website content, including logos, brand names, text, graphics, images, product information, and other materials, belongs to or is used by Morsan Nutraveda with appropriate rights.

You may not reproduce, copy, distribute, modify, or commercially use our content without prior written permission.

10. Website Use

You agree not to misuse our website, interfere with its operation, attempt unauthorized access, or use the website for unlawful purposes.

11. Limitation of Liability

To the extent permitted by applicable law, Morsan Nutraveda will not be responsible for losses resulting from circumstances beyond our reasonable control, including shipping delays, customs delays, technical failures, or events outside our control.

Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be published on this page and will apply from the date of publication, subject to applicable law.

13. Governing Law

These Terms & Conditions are subject to applicable laws and regulations. Where mandatory consumer protection laws apply to customers in their country of residence, those rights remain unaffected.

14. Contact

If you have any questions regarding these Terms & Conditions, please contact us through the Contact Us page on our website.