Refund policy
Returns & Refunds
At Morsan Nutravedа, we take care to ensure that every order is packed and shipped properly.
No Returns
All products purchased from our store are non-returnable after delivery, except where required under applicable law or in cases where an incorrect, damaged, or defective product has been received.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery with your order details and clear photographs/videos of the product and packaging.
Our team will review the issue and, where applicable, provide an appropriate resolution.
Refunds
Refunds are issued only where a refund is approved by our team. If approved, the refund will be processed to the original payment method, subject to applicable payment processing timelines.
Order Cancellation
Orders cannot be cancelled once they have been shipped.
Important
Please carefully verify your order details before completing your purchase. We reserve the right to review each return or refund request in accordance with our policy and applicable law.
For any questions regarding returns or refunds, please contact our customer support team.